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Privacy Policy

 

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on Melinn Toronto, as part of the buying and selling process, we collect personal information such as your name, address, email address, and phone number.

When you browse Melinn Toronto, we also automatically receive your computer’s IP address, which helps us gather more details about your browser and operating system.

With your explicit permission, we may send you marketing emails about Melinn Toronto, including information on new products, updates, or reminders about unfinished orders.

ARTICLE 2 – CONSENT

How do we obtain your consent?

When you provide your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we assume you consent to our collection of this information.

If we ask for your personal data for marketing purposes, we will request your explicit consent or provide you with an option to decline.

How can you withdraw your consent?

If you change your mind after opting in and no longer want to receive communications from us, you can unsubscribe by contacting contact@melinn-toronto.com.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information only if required by law or if you violate our Terms and Conditions.

ARTICLE 4 – SHOPIFY

Melinn Toronto is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services.

Your data is stored securely within Shopify’s data storage and databases, protected by a firewall.

Payment Processing

If you make a direct payment through Shopify’s payment gateway, Shopify stores your credit card details securely. This data is encrypted in accordance with PCI-DSS (Payment Card Industry Data Security Standard) and is retained only as long as necessary to complete your transaction. Afterward, your payment details are automatically deleted.

All direct payment gateways comply with PCI-DSS standards set by major credit card brands such as Visa, MasterCard, American Express, Discover, and JCB. These security measures ensure safe payment processing on Melinn Toronto.

For more information, you can review Shopify’s Terms of Service here.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, third-party providers that we use will only collect, use, and disclose your information to the extent necessary to perform services such as payment processing.

However, third-party payment processors have their own privacy policies regarding the data we provide for transaction processing. We recommend reviewing their policies:

If a third-party provider is located in a different jurisdiction, your information may be subject to the laws of that jurisdiction.

For example, if you are in Canada and your payment is processed through a U.S.-based gateway, your personal data may be subject to U.S. laws such as the Patriot Act.

Once you leave the Melinn Toronto website or are redirected to a third-party payment processor, you are no longer governed by this Privacy Policy or our Terms and Conditions.

External Links

Clicking on links on Melinn Toronto may redirect you to external websites. We are not responsible for the privacy practices of third-party sites, and we encourage you to read their privacy policies carefully.

ARTICLE 6 – SECURITY

To protect your personal data, we follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

If you provide credit card information, it is encrypted using SSL (Secure Socket Layer technology) and stored with AES-256 encryption. This ensures that no human can access your complete card details.

While no online transmission or electronic storage method is 100% secure, we comply with PCI-DSS requirements and implement additional security measures recognized by the industry.

COOKIES

Below is a list of cookies used on Melinn Toronto:

  • _session_id – A unique session identifier that allows Shopify to store session-related information (such as referrer pages).
  • _shopify_visit – Tracks site visits for 30 minutes. After this period, no data is collected.
  • _shopify_uniq – Expires at midnight the next day and counts the number of times a user visits the store.
  • cart – Stores cart-related information for 2 weeks.
  • _secure_session_id – A unique session identifier for security purposes.
  • storefront_digest – Identifies logged-in users (if the store requires a password).

You can choose to enable or disable cookies in your browser settings.

ARTICLE 7 – AGE OF CONSENT

By using Melinn Toronto, you confirm that you are at least the age of majority in your country, state, or province of residence, and that you grant permission for any minors in your care to use Melinn Toronto.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting on the website.

If significant changes are made, we will notify customers here, so you are aware of:

  • What data we collect
  • How we use it
  • Under what circumstances we may disclose it

If Melinn Toronto is acquired or merges with another company, your personal data may be transferred to the new owner to continue selling products to you.

ARTICLE 9 – SMS MARKETING

By entering your phone number at checkout and opting into marketing communications, you agree to receive SMS notifications, including:

  • Order updates (e.g., abandoned cart reminders)
  • Marketing promotions

We limit SMS messages to 30 per month. You can unsubscribe anytime by replying STOP to any message.

If you use our link shortener in SMS campaigns, we may collect data on whether the link was clicked.

We transmit SMS data to our provider SMSBump.com, which manages our messaging system. These details are shared only when initiating a marketing campaign.

To opt out, respond STOP to any SMS or contact contact@melinn-toronto.com.

QUESTIONS & CONTACT INFORMATION

If you want to:

  • Access, correct, modify, or delete any personal data we have about you
  • File a privacy-related complaint
  • Request additional information

Please contact our Privacy Compliance Officer at contact@melinn-toronto.com.